Testimonials Testimonials

Testimonials

The voice of our customers, real feedbacks passed to our business partners,
independently gathered and verified.

General Sales

Highly Satisfied
I have purchased Honda vehicles from Greenacre Honda for decades! Greenacre Honda have first class sales, service reception and technical staff.

Highly Satisfied
We don't change our cars often, but when we do, we always go to Greenacre Honda and we always deal with Jeff Sinclair. We have buying cars from him for almost 30 years and don't know what we will do if he ever retires...

Highly Satisfied
I was kept informed every step of the way in purchasing my new Honda HRV. Ordered in November 2021. Mick Loftus was extremely polite and knowledgable, helping me through all the necessary paperwork etc. As a widow this is very important to me to be treated in this way.

Highly Satisfied 
We were very satisfied with the service we received from both Jeff and Lewis and we could recommend the firm to anyone. Well done Honda at Clitheroe.

Highly Satisfied
Mick, the salesman, couldn’t have been more thorough or helpful. Very polite, very cheerful - excellent!

Fantastic dealership to work with. We have purchased our last 3 cars from Greenacre Honda and would recommend them to anyone. Andy has always made the purchase go so smoothly and is so helpful. Mention also to the excellent service department who do a great job.

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A Lawson

Highly Satisfied

Very Satisfied. Wayne was very professional and knowledgeable.

I've had bad experiences with some main dealers, but this place was amazing!

I purchased a Honda CR-V privately and was assured by the previous owner that all work had been carried out by the dealership. I got in touch with the dealer and in particular the service manager, Mark Dickson, who confirmed all works were indeed carried out by them. I was happy to pay for reprints of the history and Mark gladly obliged. He explained how the process would work and how long it would take to get to me. Mark was genuine and helped me immensely. A very good experience which I am happy to share with everyone. Thank you!!

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Nacho Vidal

Thank you so much for my MOT and Major service. I am extremely satisfied with my visit, The quality of the service I was provided was absolutely outstanding.

Being given a video update from any problems with my vehicle really give me a sense of security my vehicle was in good hands.

10/10

Could not recommend you to people more highly.
Thankyou

Sam

Andrew Johnson – for guiding and supporting me throughout. Nothing was too much trouble and the whole experience could not have been more positive. A big thank you.

This is my 4th CRV bought from Greenacre so that says it all, friendly staff easy transaction.

I have owned VW cars for many years but after my negative last purchasing experience decided it was time for a change! My husband has had excellent customer service at Greenacre Blackburn, so I decided to visit Greenacre myself. My test drive of a Jazz was a really positive experience and I decided to buy. Andrew Johnson has been brilliant at every stage of my purchasing experience. I have felt valued as a customer and consider Greenacre to be the best dealership I have dealt with and will certainly recommend.

I was informed of the forthcoming production of the new model HRV by Andrew Johnson the Sale Manager at Greenacre Garage. When the demonstration arrived, I was invited and listen to the description and examined the workings. I was impressed by all I had seen and later spoke to Andrew at greater lengths and talked about the purchase and the delivery date. He was more than helpful, and I placed an order.

Very happy with the sales team. Ethan Ditchfeild was professional and informative. He contacted us when promised and took us smoothly through the buying process.

I was treated with friendliness and courtesy throughout the transaction. All my questions were answered. I feel could I go back with any small queries that I may have.

I’ve purchased Honda’s for the past 12 years from Greenacre Honda. All the staff are very courteous and extremely helpful. They take great care in explaining any aspect of the car if I have difficulty in understanding or operating.

The sale was pitched just right for me. Any was very helpful answering my questions about the car and offered me a test drive. Andy explained all the paperwork making the process easy and I had confidence in him and the product.

Andrew Johnson assisted me from the start of my enquiry to purchase the HRV until he registered the hatchback and I drove home with my new vehicle. He contacted me frequently during the process and fully explained up to completion to buy. I was totally satisfied with his assistance and his professionalism. Thank you.

We’ve had several cars over the years from Greenacre Honda, Clitheroe and have always been satisfied with both Sales and Aftersales service. Jeff Sinclair has always been friendly and helpful and made purchasing the car a pleasure.

Russell Norman

Friendly and informative staff, helpful and happy to take questions with a rapid and good result.

Stephen Finn

We have bought Honda cars for many years and always return to Greenacre at Clitheroe. The sales and after sales service is excellent and obviously we are very satisfied with Honda cars.

Phillip Dixon 

My husband is fatally ill and I needed help to exchange our two Honda car, a CRV and a Jazz for a modern hybrid Jazz. We bought our last Jazz from Greenacres Honda and were delighted with the service we received. My husband contacted Mr Jeff Sinclair, assistant sales manager with the company, who swung into action immediaely. I had all ready tried the seating and driving position of the Jazz hybrid in the showroom and really liked it., but I had not driven it. Jeff arranged to bring their demonstator, which was in the exact shade of red, to our home and I was able to have a test drive. My husband was not well enough to see it or drive it at that time. We agreed a deal with Mr Sinclair which we considered tobe extremely fair and within our budget. Delivery was forecast for May and the CRV was collected from our home the following week. Events moved quicker than expected and we believe that Honda were able to locate a red Jazz which could be delivered to Honda at Clitheroe, The car was prepared and deliverd to our home on Monday 21st February 2022. We are absolutely delighted with the car and i have all ready fallen in love with it(I'm 80 years of age). We feel that Jeff Sinclair, the staff at Greenacres Honda and we believe staff at Honda's Head Office have gone out their way to help us at a difficult time. We are very grateful for all the help we received, especially with the paperwork which thanks to Jeff, went very smoothly. With thanks to all Cynthia J Cameron

Mr & Mrs Cameron

Excellent service and Advice The salesman Jeff Sinclair was always pleasant and Good to talk to and made us feel comfortable can not fault service we received at Greenarce Clitheroe Thank you.

Mr & Mrs Chapman

Lewis was attentive, helpful and professional, and it is always a pleasure dealing with him. I waited a while for my new HR-V but it was worth it. We are very happy customers and will be for many years to come

Pauline Mills

It was relaxed and very explanatory, all question answered.

Stephen Wilson

 

The salesman (Mick Loftus) explained very clearly the procedure for purchasing the new car, we had an extensive test drive and looked at all the options of colours and extras before making our final decisions. The atmosphere at the Honda garage in Clitheroe is very relaxed and we where very well treated with no pressure to make quick decisions. When we collected the car Mick took a long time to explain how everything worked so that we fully understood everything before driving off. We then a few days later received a telephone call to check everything was ok and where then invited back next week to review the cars operating systems.

David Johnson

 

Lewis the salesman was very helpful but in a non-pressure manner. The test drive also went well.

Ann Smith

Everything was explained very clearly, but without any undue pressure to buy. Any questions we had were answered, making the whole process highly satisfactory.

Robert Mitchell

Salesman took great pains to explain everything in detail, had a good grasp of the car and its features, offered test drives and generally was excellent. He offered to help in any way, was available to talk to and generally the purchase was a pleasant experience. This because he was not pushy and just wanted me to be happy I was getting the right car for my needs.

John Hollingsworth

Always had brilliant service, I did think of looking at Toyota too this time, but because of the service over the years from Jeff in Sales we decided to stick with Honda

Joseph Harrison

Mick Loftus made the whole experience of purchasing a car easy and enjoyable. He wasn't at all pushy, had answers to all our questions and gave us the chance to take our time to make the right decision. His colleagues were friendly and we were made to feel welcome each time we visited the showroom.

Edward Hall

Jeff Sinclair went out of his way to help me especally when my insurance woud not deal with the new HRV

Sandra Pearson

Dear Sir, I am just emailing to say how impressed I have been with my experience at your Honda dealership in Clitheroe.

In particular, Jeff has been fantastic and incredibly helpful - which has made purchasing 3 Honda Jazz Crosstars surprisingly easy! I hate pushy salesmen, and Jeff has been the exact opposite and has been really patient with me and has promptly answered my numerous queries along the way.

As a business owner, I know how hard it is to get good staff and I also think it's important that good people receive positive feedback, instead of just negative comments.

Anyway, thank you for your time and I will definitely be recommending Jeff and Greenacre Honda to all my patients, family and friends.
Kind regards

Jonathan

Aftersales

Highly Satisfied 
As I have mobility problems Greenacre arranged for my car to be collected and taken for service and MOT which was an enormous help to me. This was done on the arranged time by a very pleasant employee and my car was returned to me later that day, I was notified by telephone by Greenacres that my service had been completed and the result and that my car was on its journey back to me. I have been a customer of Greenacre Blackburn for many years and have been very satisfied with their service in that time.

Highly Satisfied
The whole experience, from booking my car in through to driving away was absolutely spot on. The team were extremely helpful and professional, the video and digital report was really helpful and the great condition the car was in when I left all contributed to a wonderful customer experience. Well done and thank you.

Highly Satisfied
Dropped my car off the Monday night. Got an email video on Tuesday morning showing the faults the technician had found. Arranged for the work to be done and picked my car up the following day.

Top drawer from moment entered building . Car serviced came back sparkling and bright. Free WiFi and coffee was great.

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David Hutch

I have both purchased cars and had them serviced by Greenacre Honda for quite some time now. Having worked as an engineer and manager in the service industry (now retired) I would normally service and repair my own car whenever possible, but having purchased several Hondas from Greenacre and not wanting to void the warranty conditions I have always entrusted them to the staff at Greenacre and it has been worth every penny.

The staff are always pleasant, knowledgable and willing to give advice where needed. The servicing has always been up to a very high standard just as you would expect from one of Honda’s top dealers. The car is always returned to me in pristine condition, having been cleaned inside, washed and ready again for me to collect.

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William Kernaghan

Fantastic car service and MoT, my car came out sparkling! The customer service is brilliant, I was kept aware of the service every step of the way and talked through it when I came to collect. Wouldn’t go anywhere else for it, thanks!

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Lisa Townsend

Quick and excellent service and excellent and very helpful staff every time we call at Greenacre Honda.

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R Bury

Highly Satisfied

As it should be at a main dealer Honda garage. I would expect nothing less.

 

Highly Satisfied               

The booking in pre the service day and confirmatory emails were all spot on. There was a very friendly greeting when i dropped the car off , then an email with a video of the inspection and a phone call confirming a puncture repair for only £29. a further call to say the car was ready and then accompanied back to it to ensure the service book was stamped and wheel nut returned. the car had even been washed. Well done Greenacre Honda !

 

 

Dr R Steingold

Highly Satisfied               

The service team kept me informed on how the service was proceeding and any extra work that needed doing and the approximate cost of extra work. I was extremely satisfied on the manner that the service and mot was conducted, the car was cleaned and returned to me in excellent condition, throughout the day I was kept informed on when the car would be ready for collection, this was appreciated as I had to catch the bus to collect my car. ( Extremely satisfied ) .

 

Mr J Green

 

Highly Satisfied               

They were very quick to respond to my problem. The staff were helpful and courteous. The work was done very quickly. Nothing could have been done better.

 

Mr M Burtonwood

Highly Satisfied               

On time polite & efficient job

 

Mr D Brown

"Excellent Service"

This is the first time that I have used this service and will recommend it to all my friends and family. Was kept informed all the way and the video of the inspection was a excellent and reassured me that the work was being done. When the MOT is due and full service will defo be using this service again, thank you for the great attention you gave my vehicle.

NIGEL

"Quick & Friendly Service & MOT"

The team at Greenacre were really helpful in getting my MOT/Interim service done quickly (within the two hours quoted). They even let me work from their waiting area so i didnt have to travel back and forth. I would recommend their services to family and friends.

HAYLEY

"Great Service"

Great service, great team. Very helpful nothing bad to say

IRENE

"Everything well smoothly"

Service was great, work carried out to a high standard. Very happy

LORNA

"Great Service"

I had a very good experience with Greenacre. I'll certainly use them again

MARK

"Excellent service once again"

Second time I have used Book My Garage and Greenacre Honda. Once again fabulous service from start to finish..... will certainly be using them again. Many thanks again. Already recommended over the past 12 months to many friends and they are extremely happy also .

 STUART

Booked in for an MOT at very short notice. They were able to book me an appointment and maintained excellent communication! On the day of the MOT I was given a very precise time slot for when my vehicle would be ready to collect! Excellent communication, organisation and friendly staff .

 MATTHEW

Bought my current Jazz from this dealership. Travel from Leeds to have it serviced here. Always obliging. Video the work they are carrying out and send it via text. Never had this from any other dealership. Spot on.